The completely brilliant charity the Medical Mediation Foundation is holding a training day on 30 September, run in conjunction with the Faculty of Intensive Care Medicine and the Intensive Care Society. Entitled “Closing the gap: mediating conflict and improving communication between patients, families and health professionals,” it will train medical professionals to:
- Understand what triggers conflict between patients and health professionals
- Use mediation skills to engage with patients and families
- Prepare for difficult conversations
- Manage conflict with patients and families as a team.
For more details, and to book, see here.